Zara Wiki, Company Profile, Fashion Company, Online shopping, products, founder, clothing, perfume, logo. India and many more
Zara is an International Fashion Company. The company headquarter is in Arteijo, Spain. It belongs to Inditex, one of the world’s largest distribution groups. The customer is at the heart of unique business model, which includes design, production, distribution and sales through extensive retail network.
|Date of Establishment
|Avenida de la Diputación s/n
15142 Arteixo, A Coruña, Spain
Zara established in 1975 by Rosalía Mera and Amancio Ortega. It is one of the largest international fashion companies. The company specializes in fast fashion and products include clothing, accessories, shoes, swimwear, beauty and perfumes. You can order Zara products online.
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Exchanges And Returns
How To Return
You have 30 days from the shipping date of your order to return your purchase from Zara.com free of charge. The items must have all their labels and be in perfect condition.
These are the options for returning your item(s):
You can return your order at any Zara store free of charge in the same market/region where you made the purchase.
You only have to present the purchase receipt along with the items you wish to return. You can show it on the screen of your mobile device or print it out.
Remember that you do not need to make a return request via the website or the app for in-store returns.
Bear in mind that if you cannot make it to a physical store yourself, you can allow someone else to go for you.
Log in with your username and password. You can make a return request from the order details screen. We will send a courier to pick up your package at the address of your choice within 24-48 hours. Request a refund by clicking on the link that appears in any of the emails we have sent you about your order.
How to Exchange
The exchange option is not available for online purchases. Nevertheless, you can always return your order for free within the established return period and place another order.
Due to their special features, some of our items have to fulfil certain criteria to be returned:
- Swimwear & Swimsuit: will not be able to return.
- Underwear: will not be able to return.
- Accessories: gloves, scarf, hairband, turban, hat, belt, bracelets, bow tie, sunglasses, sock, jewellery, umbrella, stocking, tights, bodysuits, etc. will not be able to return.
- Fragrances: will not be able to return.
- Watches: will not be able to return.
- Cosmetics: will not be able to return.
- Packs: items forming part of a pack cannot be returned separately.
- Special packaging and additional accessories: items sent with special packaging (fabric bags, special boxes, etc.) or additional accessories must be returned with said packaging or accessories.
The refund will be made via the same payment method used to make the purchase.
Except for orders paid for by Cash on Delivery and collected at home, for which refunds shall be made via bank transfer. If you wish to be refunded CASH, you can request your return directly in one of stores. Please also note that, if you enter your bank details during the return request, all the refunds related to this order will be done only through bank transfer.
You will receive email confirmation of the return once it has been completed. Please bear in mind that once the order is collected, it can take up to 6 working days to reach facilities.
If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.
- American Express
- Cash on Delivery
For online purchases done at any of our stores through the store IPOD, you may complete the payment using this same mobile device or you may pay at the store till, using any of the regular store payment options.
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