Urbanic Wiki, Buy Online Clothing, Fashion & Lifestyle, App Download

Urbanic Wiki, Buy Online Clothing, Fashion and Lifestyle, Logo, India Website, Company profile, headquarter, founder and many more

Urbanic is an International company of Fashion and Lifestyle. The company headquarter is located in London, England. You can shop Online best fashionable clothing, jewelry, bags, beauty accessories, and home and living products with a variety of trendy and stylish products.

PointsInformation
Company NameUrbanic
Date of Establishment2018
Establishment PlaceLondon, England
FounderData not available
Registered AddressLondon, England
Net WorthData not available
Telephone no.+91 8877330099
India Address602, Naurang House, 21, Kasturba Gandhi Marg,
Connaught Place, New Delhi – 110001
Facebook https://www.facebook.com/urbanicofficial/ 
Instagram https://www.instagram.com/urbanic_in/
Email[email protected]
Company StatusActive
Websitewww.urbanic.com

Establishment

Urbanic establsihed in 2018. It is an emerging London based fashion brand creating and bringing the fashion that sustains the idea of inclusivity. The company offers Clothing, Lifestyle, Western Wear, Fashion, Ecommerce, Apparel, and Fast Fashion.

Products

App Download

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Return Policy

You can now apply for the return request directly from your Urbanic account in the app or m-site. Please follow the simple steps mentioned below to submit your return request within 10 days from the order is delivered:

1. Login to your account on Urbanic app from which you have placed the order

2. Go to “Me” section from the home page

3. From the order list, select the order you want to apply for return

4. In the return application, select the products and quantity you want to return. In case of multiple products, please apply for return for each item by clicking on the return option against the item.

5. Select reason for return and write some details about the issue you have faced

6. Upload images for our team to review your request

7. Provide required details like pickup address, expected time for pickup and bank details in case of COD order

8. Submit the request

There are some exceptions in return policies of some items

The following EXCEPTIONS and RULES apply to this Policy:

  1. Some products like fine jewelry, watches and selected products which are susceptible to damage can only be returned for a limited number of days. Please read the Product Detail Page to see the number of days up to which a product can be returned once delivered.

2. All items that need to be returned must be unused and in their original condition with all original tags and packaging intact.

3. In case you have purchased an item, which has a free gift/offer associated with it and you wish to return the main item, then your gift item also needs to be returned in order to process the required refund.

4. Urbanic will not be liable for the products returned by mistake. If an extra or a different product is returned by mistake, Urbanic would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the Customer.

Shipping Policy

What is Urbanic’s Shipping Policy?

We strive to deliver products purchased from Urbanic in excellent condition and in the fastest time possible. Also, for all the purchases, that totals to ₹990 or more, we will deliver the order to your doorstep free of cost. A shipping charge of ₹99 will be applicable to all the orders under ₹990.
If the order is cancelled (before it is shipped from our warehouse), lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

How do I check the status of my order?

You will receive the order confirmation email and sms once you place the order containing the tracking number, using which you will be able to track the order status. Please make sure you leave the correct contact details and email for us to reach out to you. If you fail to receive the order confirmation notification please write to us on [email protected]

How can I check if Urbanic delivers to my PIN Code?

You can find out if Urbanic delivers to your PIN Code using the courier serviceability tool available on the payment page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the products selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has been updated.

Why is the COD option not offered in my location?

Availability of COD depends on the ability of our courier partner, who is servicing to your location – to accept cash as the payment mode, at the time of delivery. Our courier partners have certain limitations on the payable cash amounts during the delivery; that depends on the destination and if your order value has exceeded its due limit.

How are orders placed on Urbanic delivered to me?

All orders placed on Urbanic are dispatched through our courier partners such as Gati, Delhivery Etc.

Does Urbanic deliver products outside India?

No. At this point, Urbanic only delivers products within India.

How can I get my order delivered faster?

Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such services and your area pin-code is serviceable, you will receive the necessary communication from our end.

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